Privacy Policy

 INTRODUCTION

 

Titan Protect (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.titanprotect.trade, use our trading indicators, or engage with our services.

 

This Privacy Policy complies with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the UK Data Protection Act 2018, and other international privacy standards.

 

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

 

 1. INFORMATION WE COLLECT

 

We collect several types of information from and about users of our website and services:

 

1.1 Personal Information

 

Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. We may collect the following categories of personal information:

 

  • Identity Information: Name, username, account name, email address, telephone number, postal address, and other similar identifiers.
  • Financial Information: Payment details, billing address, and transaction history.
  • Technical Information: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information, and other technology identifiers on the devices you use to access our website.
  • Usage Information: Information about how you use our website, products, and services, including browsing patterns, page views, traffic data, and other communication data.
  • Marketing and Communications Information: Your preferences in receiving marketing from us and our third parties and your communication preferences.
1.2 Non-Personal Information

 

We may collect information that does not identify you personally but may assist us in improving our website and services:

 

  • Aggregated Data: Statistical or demographic data that does not directly identify you.
  • Technical Data: Anonymous usage statistics about our website and services.
1.3 Information Collected Through Automatic Data Collection Technologies

 

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

 

  • Cookies: Small data files placed on your device that help us improve our website and deliver a better and more personalized service.
  • Web Beacons: Small electronic files that permit us to count users who have visited certain pages and for other related website statistics.
  • Log Files: Track actions occurring on the website and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

 

2. HOW WE USE YOUR INFORMATION

 

We use the information we collect about you or that you provide to us for the following purposes:

 

2.1 Business Purposes

 

  • To provide, maintain, and improve our website and services.
  • To process and complete transactions, and send related information including confirmations and invoices.
  • To send administrative information, such as updates, security alerts, and support messages.
  • To respond to your comments, questions, and requests, and provide customer service.
  • To generate and analyse statistics about your use of our website and services.
  • To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  • To comply with our legal obligations, resolve disputes, and enforce our agreements.
2.2 Marketing Purposes
 
  • To send you marketing communications about products, services, offers, promotions, and events offered by us that we believe may be of interest to you.
  • To deliver targeted advertising about our products and services.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
 
 
3. DISCLOSURE OF YOUR INFORMATION
 
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
 
3.1 Service Providers
 
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
 
3.2 Business Transfers
 
If we are involved in a merger, acquisition, financing, reorganisation, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of that transaction.
 
3.3 Legal Requirements
 
We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public
  • Protect against legal liability
3.4 With Your Consent
 
We may disclose your personal information for any other purpose with your consent.
 
4. DATA RETENTION
 
We will retain your personal information only for as long as reasonably necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
 
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
 
5. DATA SECURITY
 
We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
 
6. YOUR PRIVACY RIGHTS
 
Depending on your location, you may have certain rights regarding your personal information. These may include:
 
6.1 For EU/UK Residents (GDPR)
  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
6.2 For California Residents (CCPA)
  • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
  • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
  • Right to Opt-Out of Sales: You have the right to opt-out of the sale of your personal information to third parties.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
6.3 For Canadian Residents (PIPEDA)
  • Right to Access: You have the right to be informed of the existence, use, and disclosure of your personal information, and to be given access to that information.
  • Right to Challenge Accuracy: You have the right to challenge the accuracy and completeness of your personal information and have it amended as appropriate.
  • Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information.
6.4 How to Exercise Your Rights
 
To exercise any of the rights described above, please submit a verifiable request to us by:
We may need to verify your identity before responding to your request. We will respond to your request within the timeframe required by applicable law.
 
7. INTERNATIONAL DATA TRANSFERS
 
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
 
Specifically, our website servers are located in United States, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.
 
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers and partners, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws.
 
8. CHILDREN’S PRIVACY
 
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.
 
9. THIRD-PARTY WEBSITES AND SERVICES
 
Our website may contain links to third-party websites and services that are not owned or controlled by us. This Privacy Policy only applies to our website and services. We have no control over, and assume no responsibility for, the privacy policies or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit.
 
10. CHANGES TO OUR PRIVACY POLICY
 
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
 
11. SPECIFIC PROVISIONS FOR TRADING INDICATORS
 
As a provider of trading indicators and financial tools, we want to clarify some specific aspects of our data processing:
 
11.1 Trading Data
  • We may collect and analyse anonymised trading patterns and indicator usage to improve our services.
  • We do not monitor or collect information about your specific trades, positions, or account balances.
  • Our indicators operate within the TradingView platform, and we adhere to their data handling policies when our indicators interact with their platform.
11.2 Financial Information Disclaimer
  • Our services are designed to provide trading indicators only and are not regulated financial advice.
  • We are not a regulated financial institution and do not provide investment advice.
  • We maintain appropriate security measures for any payment information processed through our site.
12. CONTACT US
 
If you have any questions about this Privacy Policy, please contact us:
 
13. COMPLAINTS
 
If you have a complaint about our use of your personal information or response to your requests regarding your personal information, you may submit a complaint to the data protection regulator in your jurisdiction. We would, however, appreciate the opportunity to address your concerns before you approach a data protection regulator, and would welcome you contacting us in the first instance.
 
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This Privacy Policy was created to provide you with clear and transparent information about how we handle your data. We are committed to ensuring that your privacy is protected and that we comply with all applicable privacy laws and regulations.
 
Last Updated: March 01, 2025
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